Friday, January 11, 2013

Thunderbird - Inbox is full

If you get the message that your Inbox is full when you start thunderbird, check the following:

1. Open thunderbird as usual, ignore the warning and check all the inbox folders for those accounts that are pop and not imap type. To discover the type, go to  menu, tools, account settings, and point an account,
then "Server Settings" and check on the right the "Server Type" on the top, close to the tittle.

Let all pop accounts' input folders empty, moving their contents to another folder or deleting it.
Once the pop inbox folders are empty, close thunderbird.

2. If desired, check your server's inbox using a web email through your browser or use an imap account version in thunderbird. In such cases,  probably you'll find find the emails that were not downloaded to your machine because the local input folder was considered full, but they are still there, on the server, waiting to be downloaded.

Note: An imap account differs from pop because the former access you email on the server and latter downloads the server content to your machine, saving on the local repository.

3. Go to your local repository, the place where you save your emails in your machine.

Note: If you don't know this place, you can find it clicking on menu, tools, account settings, on the left panel point to local folders then on the right you get your local repository path into the local directory input box.

There you're gonna find two files and one folder:

Inbox.mozmsgs (folder)
Inbox
Inbox.msf

Delete the Inbox and the Inbox.msf files, and start thunderbird again but at this time the warning shall have gone.

Note: thunderbird will recreate those files automatically when restarted, fixing the problem.


IMPORTANT:

If you have any important email that you can't find in you inbox, check it first on the server's input box.
If you still didn't find it, than instead of performing the procedure above, create a new local repository,
switching the path (see note on the 3rd step and just set a new temporary path).
Restart thunderbird and check again. If found, you can return to the original path, execute the procedure above and then you manually move the files downloaded to the temporary repository, created before, to your usual local repository.



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